If no “Cancel” option appears, it means the order is preparing to ship and can no longer be canceled. If your order is eligible for cancellation, it will have a “Cancel” option next to it. To view your order status, go to the Order History page of your PlayStation Network (“PSN”) account, or go to the Order Details page on PlayStation Direct and look it up by using the order number in your order confirmation email. You may cancel an order of physical merchandise, as long as your status is still in the “Order Received” stage of the process. CANCELLATIONS OF PHYSICAL MERCHANDISE ORDERS Purchases not made from PlayStation Direct.Ģ. Products designated as “non-returnable” on the product description page, or marked as “As-is,” “Clearance” or “Close Out” or “Final Sale.” Subscription products (including PS Plus). Physical disc games with broken security seals or that appear to have been opened. The following items are not eligible for refunds unless the item is faulty (as determined by us) or is subject to a valid warranty claim (for those products subject to a written warranty), or unless the law otherwise requires: Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy ( ). Note: PlayStation Direct is not the same as the PlayStation Store. Please be aware that you may have additional refund rights under applicable local law nothing in this Policy limits any such rights under local law. Please read below for important details concerning: This policy applies to purchases made from Sony Interactive Entertainment America Trading LLC (d/b/a PlayStation Direct) only. But even if you use these features, you still may be exposed to speech or behavior you find inappropriate.PLAYSTATION DIRECT RETURNS AND REFUND POLICY Rec Room offers mute, ignore, and reporting features which we encourage you to learn and use. You will interact and voice chat with other people in real time. In Early Access, Rec Room defaults to being a public experience.Children between 13-18 must consult with a parent or guardian before playing.Rec Room is cross platform so you can play with friends on Oculus, PlayStation, Xbox, and iOS, in or out of VR!.Please use common sense and caution while playing! Rec Room is an active game when in VR.It’s the social app you play like a video game! Rec Room is free, and cross plays on everything from phones to VR headsets. Party up with Rec Roomers from all around the world to chat, hang out, explore millions of player-created rooms, or build something new and amazing to share with us all. Rec Room is THE place for you and your friends to build and play games together.

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